Privacy Policy
Pescados Roberto Otero, S.L.U. collects, process and stores personal data through your use of our website https://www.pescadosroberto.com. Your data will be collected, processed and stored as explained in this Privacy Policy (updated April, 2024).
Applicable Law
The personal data we collect depends on the context of your interactions with our website, the services you use, and the choices you make, including your privacy settings. The personal information we collect may include the following:
Contact Information: such as your full name, email address, phone number, etc., when you register for an account or contact us directly.
Technical Information: Internet protocol (IP) address, browser type, information about your device, usage and browsing data, among others, for analytical and service improvement purposes.
Subject responsible for the treatment
Company name: Pescados Roberto Otero, S.L.U.
VAT no: B-27.783.265
Address: Lonja de Altura, almacenes 5 – 6 (Puerto Pesquero de Vigo) 36202 – Vigo – Pontevedra
Email: adminpro@pescadosroberto.com
Data Collection
By adhering to the principle of data minimisation, only the strictly necessary data for the intended purpose will be collected.
The data collected will in all cases be from people over 16 years of age (Art. 8.1 GDPR).
Pescados Roberto Otero, S.L.U reserves the right to take appropriate measures
for age verification.
In any case, they will be not sensitive personal data:
- Phone no.
- Full name
- Address
Profiling
No profiling is carried out.
Data Collection Methods
Personal data will be collected through the Website https://www.pescadosroberto.com when the user enters information into any of the input fields. These fields are properly marked and will not collect any data until you expressly consent to the processing of your data in accordance with this privacy policy.
Purpose of Data Collection and Use
We use the information we collect online to:
Allow users to request information or contact our organisation
Allow users to buy our products and/or contract our services
Send users information about related products and services
Legitimisation for the treatment of data
The legal basis for the treatment of your personal data is the explicit acceptance of its processing, management and storage when you contact us directly to request information about our products and/or services.
The legal basis for the treatment of your personal data is the execution of a contract when you buy online and/or contract services offered on our Website.
The legal basis for promotional and communication actions related to other products and services will be the user’s consent (previously granted through the Web forms).
Data Recipient
Collected data will be shared with:
The Tax Administration for compliance with legal obligations.
Consultancy services for business management.
IT Support Companies for computer systems maintenance
Financial Institutions for payment management services
Trusted third-party partners.
International Data Transfer
Your data will not be transferred to countries outside the European economic area.
Data Retention Period
We will only store your information for as long as is necessary for the purpose it was obtained and for a maximum of 6 years, or until the right to delete it is exercised, unless we are required to keep it to comply with our legal obligations.
How do we protect your Data?
Your information is transferred and stored securely since both the Site and the servers have
Technical Security Measures:
• SSL protocol encryption.
• Server-level firewall.
• Security protocols to prevent unauthorised access.
• Access control.
• Encrypted storage.
Physical Security Measures:
- Our computer systems are located in restricted areas. Only authorised personnel can access personal data.
Administrative Security Measures:
- Our staff and service providers sign a confidentiality agreement.
- Also, we commit to keep strictest confidentiality with respect to personal data. We will not share it or allow unauthorised third parties to have access to your vulnerable data.
Your rights regarding data protection
Under Data Protection Legislation there are various rights which can apply in respect of information held about an individual.
You are entitled to access, correct or delete your personal data. You have the right to data portability and to restrict processing, and you may also have the ability to object to our use of your information in other circumstances.
If you wish to exercise any of these rights, please email us at adminpro@pescadosroberto.com or send a letter to Pescados Roberto Otero, S.L.U. Lonja de Altura, almacenes 5 – 6 (Puerto Pesquero de Vigo) 36202 – Vigo – Pontevedra.
We will respond to your request within a maximum of 30 working days.
Data Protection Authority in Spain
If you wish to assert your rights and you feel your rights are not being met, you can contact the Data Protection Supervisory Authority (https://www.aepd.es/es).
Consequences of Not Accepting the Privacy Policy
In you do not accept the management of your data in accordance with this privacy policy, your data will not be collected, which may mean that Pescados Roberto Otero will not be able to provide its services to you.
Changes in the Privacy Policy
Pescados Roberto Otero, S.L.U. reserves the right to modify this Privacy Policy. These modifications will be made in accordance with the legislation and jurisprudence and will be reflected in this Privacy Policy.